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Health Services

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Health Services at Homecare

Working in Health Services is fast paced and unlike any other health role, you're totally focused on one patient at a time - only you can't see them. Our Health Services team is made up of teletriage nurses, paramedics, health advisors and emergency teletriage nurses who give health advice via phone. In Health Services you never know what your next call will be.

Our Services

Health Services FAQ

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Where your Career at Homecare can go

People Leader

People Leaders manage the performance of frontline staff and work to deliver an exceptional service for service users.

Service Delivery Manager

Service Delivery Managers ensure our services meet their clinical, performance and budget objectives.

Shift Operations

Operational Leads monitor call queues, support frontline staff and work to keep our services efficient.

Quality Reviewer

Quality reviewers conduct call reviews and audits, as well as providing clinical coaching to staff.

Clinical Performance

The clinical performance team assure we are clinically safe and guide the development of our frontline staff.

Teletriage Nurse

Nurses offer health advice to people across New Zealand. Our nurses take calls from Healthline, GPs and 111 call handlers.

Recruitment Process

Phone Call from Homecare Medical

One of our Human Resources team will give you a call to talk about your experience, why you'd like to work for Homecare Medical and check out whether you'd be a great fit. It's also your chance to ask any questions you may have.

Face to Face or Skype Interview

If you're successful, we'll invite you to an in-person or Skype interview.


We'll ask you to complete a scenario based assessment to see your clinical skills and how you build rapport with service users.


Congratulations and welcome to the team! you'll receive an offer from us and we'll be in touch to sort out your contract, start date and training.

Submit your CV and Application

Thanks for applying! We've got your application and we'll be in touch. Only successful candidates will be contacted for a phone interview.

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