COVID-19 Clinician - Fixed Term Contract

Looking for a new way to nurse? Utilise your clinical skills differently and diversify with a call centre based role in teletriage.
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Fixed Term - COVID-19 Clinician - Registered Nurses and Paramedics

Keen to utilise your nursing skills in another way?

  • Support New Zealanders virtually through teletriage, phone based work - be a part of the COVID-19 response  
  • Work in our Auckland or Christchurch Call Centre
  • Flexible shifts ranging from 7am - Midnight over a 7 day period


As a Clinician, you'll be offering essential health and well-being support and advice to people right across Aotearoa. You'll join a dynamic and specialist team, working rostered shifts. Shifts range from 7am until Midnight, where our demand is greatest. Be it 8 hour, 10 hour, or 12 hour shifts, there's something for everyone! 

Pokohiwi ki Pokohiwi – Stand shoulder to shoulder with all who use our services, and with their communities, whānau, and health providers – to connect them with care seamlessly when they need it.

The role

  • Providing triage assessment to acutely unwell service users and making appropriate recommendations for further care in relation to COVID-19.  
  • Educating and answering health information queries. 
  • Working collaboratively with other health professionals, making referrals to on-call doctors, mental health services, and health providers among others.
  • Following our clinical guidelines and using decision support software.
  • Complying with nursing codes of conduct and best practice, whilst working within ethical, legislative and organisational frameworks including patient confidentiality, privacy and individual needs.
  • Accurately recording caller information in our database.

 Your background

We are looking for:

  • Registered Nurses with a current practising certificate or Paramedics
  • NZRGON, Dip.CpN or BHS Nursing
  • Background in general nursing with 3 years' post-registration experience
  • 3 years minimum experience in primary care, acute care or triage assessment
  • Previous experience in a COVID-19 related role preferable    
  • Applicants who can work a varied roster pattern, covering times of peak demand at evenings, weekends and public holidays - so flexibility is a must!

Your Personal attributes

  • Great listening and communication skills
  • Confidence to work with technology, tools, and resources
  • Focus on outcomes, planning, and service delivery
  • Cultural sensitivity

About us

Homecare Medical is a leader in New Zealand's virtual healthcare landscape. We bring together a range of national helplines, including - Healthline, Need to Talk 1737, Quitline, Alcohol and Drug Helpline, Gambling Helpline and a range of Health and Mental Health after-hours services.  Homecare Medical also manages the National Cervical Screening Register and the National Bowel Screening Register.

As part of our well-respected national organisation, you will be supported Pokohiwi Ki Pokohiwi (shoulder to shoulder) with on-going learning and development, guidance and coaching from a knowledgeable leadership team.  

Homecare Medical celebrates the success of our staff and is continually looking for ways to strengthen and improve our service. You can also look forward to:

  • Being part of a growing and well respected national organisation
  • A superb culture that celebrates success

Or, know someone who would be a perfect fit? Let them know!

Already working at Homecare Medical?

Let’s recruit together and find your next colleague.


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