Registered Mental Health Counsellor

If you are ready to have a positive impact on the lives and well-being of your fellow New Zealanders, we would love to hear from you!
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  • Work-from-home and Call Centre options available
  • Strong focus on professional development with external supervision provided
  • Hourly rate, including Penal rates and benefits

About the Role

This role is dynamic and diverse and will see you working as a part of a collaborative, multidisciplinary team.  You will provide support with grief, anxiety, distress or mental wellbeing, and addiction as part of our free service – which is available anytime, 24 hours a day, 7 days a week.

Our busiest times are evenings and weekends, so you will work rostered shifts to provide 24/7 support. More specifically your role will involve:

  • Counselling, assessment, intervention and support planning, referrals and crisis management
  • Accurately recording client information using new technology, tools and resources
  • Overnight Shifts will be required
  • Utilising different channels including phone, email, SMS and online chat
  • Participating in continuous improvement of quality and service developments 
  • Ensuring ethical, culturally sensitive service delivery for all users

About You

  • Bachelor’s Degree in relevant field e.g. counselling, addictions, psychology, psychotherapy, social work
  • Current Registration with a relevant professional body (DAAPANZ, NZAC) - ESSENTIAL
  • Proven experience with coaching and supervision
  • Excellent communication skills and ability to quickly build rapport
  • Flexibility to work a 24/7 roster (penal rates apply)
  • Fluency in Te Reo or Pasifika languages is desirable (not essential)

About us:

Homecare Medical is a leader in New Zealand's virtual healthcare landscape. We bring together a range of national helplines, including - Healthline, Need to Talk 1737, Quitline, Alcohol and Drug Helpline, Gambling Helpline and a range of Health and Mental Health after-hours services.  Homecare Medical also manages the National Cervical Screening Register and the National Bowel Screening Register.

As part of our well-respected national organisation, you will be supported Pokohiwi Ki Pokohiwi (shoulder to shoulder) with on-going learning and development, guidance and coaching from a knowledgeable leadership team.  


Or, know someone who would be a perfect fit? Let them know!

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