This website uses cookies to ensure you get the best experience on our website. We and selected partners use cookies or similar technologies to ensure you get the best experience on the Teamtailor website. With respect to cookies that are not considered necessary (as specified in the Cookie Policy), we and our selected partners may use cookies for the following purposes: personalized website experience, develop and improve products and in some cases targeted advertisement that are based on your interests. You can manage or disable cookies by clicking on "Manage cookies" at the bottom of each website page.

Select which cookies you accept

When you visit this website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the website work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Below is a list of different categories of cookies that may be set and that you can freely change. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Strictly necessary These cookies are required and must be accepted to use this site. Vendors: Teamtailor
Analytics These cookies collect data about how visitors use this website. Vendors: Google
Preferences These cookies allow the website to remember choices you make and provide enhanced, more personal features.
Marketing These cookies are used to deliver adverts more relevant to you and your interests.
Whakarongorau Aotearoa I New Zealand Telehealth Services logotype

Mental Health and Addictions

Our Mental Health service is all about variety - our team supports Kiwis via phone, text, webchat, email and online forums. Every call is different, and our team works across multiple platforms 24/7 talking to New Zealanders about a range of issues, including alcohol, gambling, drug addictions, anxiety, depression or just for someone to talk to. 

If you're compassionate, tech savvy, like to multi-task and want to work with like-minded colleagues, then you'll fit right in with the Mental Health services whānau.


Jobs (Mahi) - Mental Health & Addictions

FAQ

  • We employ both Advisors and Professionals to work from one of our Call Centres in Auckland, Wellington or Christchurch.

    Advisors utilise their previous experience or qualifications in counselling.

    Professionals maintain extensive experience and full registration with a professional body (such as DAPAANZ or NZAC). These roles are open to work from home with certain conditions.

  • Yes! To be considered, you will have an existing level of experience or knowledge. We will provide full training on our systems and processes, followed by precepting.

  • We employ people to work 24, 32 or 40 hours per week if based from home.

    We will consider 20 hours per week if you are based from one of our Call Centres (Auckland, Wellington or Christchurch).

  • Application: 

    Complete your application online to register your interest.

    We will review your experience against our vacancy and discuss with our Hiring Team. We may ask you for more information about yourself.

    Phone screen: 

    One of our friendly team will call you to discuss your background, experience and interest in the role. Its a great idea to read our website so that you know more about Homecare Medical!

    At this stage, we may invite you to complete a short online test to determine your experience with a computer.

    Interview: 

    This will be either in person or virtual with two of our Team.

    Offer: 

    Our favourite part! We get to call you with the good news that we want you on our Team.

About Whakarongorau Aotearoa I New Zealand Telehealth Services

We run the Government-funded free to the public, 24x7 national telehealth services across seven digital channels.

The services we run include General Practice After Hours services, and those that are funded as part of the National Telehealth Services Contract with Government (from 2015).

Since then, we have launched other services and most recently we have supported the Government’s COVID response by establishing the COVID Healthline, the COVID Vaccination Healthline, and the COVID Welfare services.

These services are co-funded by the Ministry of Health, ACC, Te Hiringa Hauora Health Promotion Agency, Ministry of Social Development, and the Department of Corrections.

We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.

Founded in 1996

Already working at Whakarongorau Aotearoa I New Zealand Telehealth Services?

Let’s recruit together and find your next colleague.

@whakarongorau.nz