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Career menu

Mental Health and Addictions

Our Mental Health service is all about variety - our team supports Kiwis via phone, text, webchat, email and online forums. Every call is different, and our team works across multiple platforms 24/7 talking to New Zealanders about a range of issues, including alcohol, gambling, drug addictions, anxiety, depression or just for someone to talk to. 

If you're compassionate, tech savvy, like to multi-task and want to work with like-minded colleagues, then you'll fit right in with the Mental Health services whānau.


Jobs (Mahi) - Mental Health & Addictions

All jobs

FAQ

What roles do we recruit?

We employ both Advisors and Professionals to work from one of our Call Centres in Auckland, Wellington or Christchurch.

Advisors utilise their previous experience or qualifications in counselling.

Professionals maintain extensive experience and full registration with a professional body (such as DAPAANZ or NZAC). These roles are open to work from home with certain conditions.

Is there training?

Yes! To be considered, you will have an existing level of experience or knowledge. We will provide full training on our systems and processes, followed by precepting.

How many hours can I work?

We employ people to work 24, 32 or 40 hours per week if based from home.

We will consider 20 hours per week if you are based from one of our Call Centres (Auckland, Wellington or Christchurch).

What is the recruitment process?

Application: 

Complete your application online to register your interest.

We will review your experience against our vacancy and discuss with our Hiring Team. We may ask you for more information about yourself.

Phone screen: 

One of our friendly team will call you to discuss your background, experience and interest in the role. Its a great idea to read our website so that you know more about Homecare Medical!

At this stage, we may invite you to complete a short online test to determine your experience with a computer.

Interview: 

This will be either in person or virtual with two of our Team.

Offer: 

Our favourite part! We get to call you with the good news that we want you on our Team.

Already working at Whakarongorau Aotearoa // New Zealand Telehealth Services?

Let’s recruit together and find your next colleague.

email
@whakarongorau.nz
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