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Whakarongorau Aotearoa // New Zealand Telehealth Services logotype

Health Services

Our Health service is all about variety - our team supports Kiwis on a range of issues. Every call is different, and our team works across multiple platforms 24/7 talking to New Zealanders. 

If you have clinical experience, are tech savvy, like to multi-task and want to work with like-minded colleagues, then you'll fit right in with the Health services whānau.

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Jobs (Mahi) - Health Services

FAQ

  • We employ Registered Nurses and Paramedics for our Healthline service.

  • Our experienced team use their clinical expertise together with a world-class, successful clinical decision support tool widely used for telephone consultations.

    The Healthline team also have access to an extensive database of health providers to point our callers in the right direction for further help and support.

  • Yes! You will join us with an existing level of clinical experience, but we will train you on our systems and processes - specifically designed for telehealth.

  • We employ people to work 24, 32 or 40 hours per week if they are based from home.

    If based from one of our Call centres, we will consider 20 hours per week.

  • Application: 

    Complete your application online to register your interest.

    We will review your experience against our vacancy and discuss with our Hiring Team. We may ask you for more information about yourself.

    Phone screen: 

    One of our friendly team will call you to discuss your background, experience and interest in the role. Its a great idea to read our website so that you know more about Homecare Medical!

    At this stage, we may invite you to complete a short online test to determine your experience with a computer.

    Interview or Assessment Centre: 

    This will be either in person or virtual with two of our Team.  We may also ask you to complete some clinical scenarios to assess your experience.

    Offer: 

    Our favourite part! We get to call you with the good news that we want you on our Team.

About Whakarongorau Aotearoa // New Zealand Telehealth Services

We run the Government-funded free to the public, 24x7 national telehealth services across seven digital channels.

The services we run include General Practice After Hours services, and those that are funded as part of the National Telehealth Services Contract with Government (from 2015).

Since then, we have launched other services and most recently we have supported the Government’s COVID response by establishing the COVID Healthline, the COVID Vaccination Healthline, and the COVID Welfare services.

These services are co-funded by the Ministry of Health, ACC, Te Hiringa Hauora Health Promotion Agency, Ministry of Social Development, and the Department of Corrections.

We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.

Founded in 1996

Already working at Whakarongorau Aotearoa // New Zealand Telehealth Services?

Let’s recruit together and find your next colleague.

@whakarongorau.nz