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Whakarongorau Aotearoa I New Zealand Telehealth Services logotype

Emergency Teletriage

The Emergency Teletriage team are registered nurses and paramedics who make phone based assessments  for low-acuity 111 calls to St John and Wellington Free Ambulance.

These roles are based within the Call centres at either Auckland St John or Wellington Free Ambulance.

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FAQ

  • We employ both registered Nurses and Paramedics to triage low-acuity 111 calls to St John and Wellington Free Ambulance.

  • Yes! To be considered, you will have an existing level of experience or knowledge. We will provide full training on our systems and processes, followed by precepting.

  • Application: 

    Complete your application online to register your interest.

    We will review your experience against our vacancy and discuss with our Hiring Team. We may ask you for more information about yourself.

    Phone screen: 

    One of our friendly team will call you to discuss your background, experience and interest in the role. Its a great idea to read our website so that you know more about Homecare Medical!

    At this stage, we may invite you to complete a short online test to determine your experience with a computer.

    Interview: 

    This will be either in person or virtual with two of our Team.

    Offer: 

    Our favourite part! We get to call you with the good news that we want you on our Team.

About Whakarongorau Aotearoa I New Zealand Telehealth Services

We run the Government-funded free to the public, 24x7 national telehealth services across seven digital channels.

The services we run include General Practice After Hours services, and those that are funded as part of the National Telehealth Services Contract with Government (from 2015).

Since then, we have launched other services and most recently we have supported the Government’s COVID response by establishing the COVID Healthline, the COVID Vaccination Healthline, and the COVID Welfare services.

These services are co-funded by the Ministry of Health, ACC, Te Hiringa Hauora Health Promotion Agency, Ministry of Social Development, and the Department of Corrections.

We want to give everyone in Aotearoa the opportunity for wellness. We focus on the connected world of digital care, where we can help join all the dots, and select the right services, advice, support and help for the right need.

Founded in 1996

Already working at Whakarongorau Aotearoa I New Zealand Telehealth Services?

Let’s recruit together and find your next colleague.

@whakarongorau.nz